FAQ

Your Chimney and Fireplace Questions Answered by Reliable Chimney

Why is chimney cleaning important?

Chimney cleaning is vital to remove creosote buildup, debris, and blockages, preventing chimney fires and maintaining optimal performance.
How often should I have my chimney inspected?

We recommend an annual chimney inspection to identify potential issues early on.
What types of chimney inspections do you offer?

We offer three levels of chimney inspections: Level 1, Level 2, and Level 3, tailored to your specific needs.
How do I know if my chimney needs repairs?

Signs include crumbling mortar, damaged flue liners, water leaks, and cracks. Schedule an inspection if you notice any of these issues.
Do you use high-quality materials for chimney repairs?

Yes, we use high-quality materials to ensure lasting results and chimney safety.
What are chimney caps and dampers, and why are they important?

Chimney caps prevent rain, debris, and animals from entering while dampers regulate airflow, enhancing fireplace performance.
How do I schedule chimney services with Reliable Chimney?

You can call us at (631) 807-0659 or book online through our website.
Do you offer emergency chimney services?

• regular business hours to address urgent issues promptly.
Do you serve specific areas in New Jersey?

Yes, we provide chimney services in various areas in New Jersey, including Wood Ridge, Bergen, Passaic, Union, Essex, Middletown, and Morris.
How can I get a quote for chimney services?

Request a quote by calling (631) 807-0659 or filling out our online contact form for a personalized estimate.
What's the difference between a Level 1 and Level 2 chimney inspection?

A Level 1 inspection is a basic visual examination, while a Level 2 inspection includes video scanning of the flue.
Can I schedule chimney services for the weekend?

Yes, we offer chimney services on Saturdays to accommodate your schedule.
What can I do to maintain my chimney between professional cleanings?

Regularly check for debris, clear the firebox of ash, and keep an eye on signs of damage or creosote buildup.
Do you offer any discounts for chimney services?

We offer discounts to military personnel, seniors, and first responders on a case-by-case basis.
How can I tell if my chimney is blocked or obstructed?

Signs of blockage include reduced airflow, smoke backing up into the room, or difficulty starting a fire.
What should I do if I suspect a chimney fire?

Evacuate the home, call 911, and contact us for a post-fire inspection and repairs.
Do you provide maintenance tips for homeowners?

Yes, we offer chimney maintenance tips to help you keep your chimney in good condition between professional services.
Are your chimney services eco-friendly?

We are committed to sustainable chimney solutions, incorporating eco-friendly practices whenever possible.
Can you help with historic chimney restoration projects?

Yes, we have experience in historic chimney restoration and can provide tailored solutions.
How long does a typical chimney inspection take?

The duration depends on the type of inspection. A Level 1 inspection may take about 30 minutes, while a Level 2 or Level 3 inspection can take longer for a thorough assessment.